This position is now filled.

Implementation Manager - USA

May 15, 2024
open vacancies)
Decorative lines based on the LemonEdge logo

About Us

LemonEdge is a scaling FinTech company, with a vision to revolutionizing the private markets industry through redefining the benchmark for back-office accounting technology. LemonEdge launched in March 2020 and has seen continued growth; today, with over 80 employees working remotely across six continents. Our seed investors include Blackstone Strategic Innovations, Sidekick Partners and several industry experts, giving us unparalleled advisory and strategic support.

Our fund and portfolio accounting solution is proven across the most complex and largest clients globally in the private capital markets. Located over North America, the Channel Islands, UK and Europe with a combined assets of $1.4trillion.

The depth and caliber of our teams’ experience speaks to the excitement we are creating in the industry and ability to attract the very best talent. LemonEdge gives you empowerment to get the job done in a very fast paced environment.

Who are we looking for?

Our people are entrepreneurial and importantly hands-on. We’re not a large team and so you will need to get involved. As a member of a scaling start-up, and you will be well supported by the open, approachable senior team and given the freedom to deliver against our overall business goals. Our hybrid home-working policy provides you with the flexibility and autonomy to meet your and your team’s goals on your terms.

Your ability to work within a cross-functional team, engage with clients and build strong relationships while being remote are traits which come naturally to you. You are a self-starter who can quickly ascertain insights from client conversations, translate those into tangible action items, and be able to close the deal.

About The Role

We are growing our Implementation Team to meet the needs of our rapidly expanding client base and set the foundation for our team to continue growing over the coming years. We have the technology, funding, experience, and capability to scale our business quickly.

We are seeking an experienced candidate who can work within a small, focused client success team to deliver against our client and partner projects. The successful candidate will have demonstrable experience in a fast-paced and high complexity environment where they have played an active role in delivering financial software solutions through the full software implementation lifecycle. Additionally, the successful candidate will be confident and comfortable in front of clients and will have extensive experience in a client-facing role.

The Role

  • Work within the Implementation Team to configure and deliver the LemonEdge platform solution to clients and partners.
  • Collaborate with the Operations Director and other members of the team to ensure projects are understood, scoped, delivered, and have on-goin maintenance/support requirements met.
  • Ensure implementation best practices are met on all engagements.
  • Work alongside clients to ensure they are trained and supported throughout the process.
  • Assist in the production of supporting materials for clients and partners, around implementation, configuration, training, and project milestones (project plans, training documentation, etc.).
  • Interact with clients, partners, and professional services on a daily basis.

About You

  • Excited by entrepreneurship and becoming a critical member of a technology company.
  • Experience in financial services/private equity/insurance/etc. preferred but not essential.
  • 2+ years of working experience or implementing complex financial services solutions.
  • CPA, CFA or similar qualifications preferred but not essential.
  • You are analytical and have a strong ability integrate detailed information.
  • You have experience managing multiple projects, setting priorities and meeting deadlines.
  • A team player who is eager to help where possible.
  • A passion for technology and finance.

What can we offer you?

  • As a member of a small Implementation Team, you will have an active role in delivering enterprise-scale software solutions for some of the world’s most elite firms.
  • Help shape the culture and dynamic of a fast-paced, disruptive technology company.
  • With access to an incredibly experienced leadership team and a world-class product at your disposal, we offer the tools you need to make your mark.
  • Autonomy through remote working, with limited travel to clients as required.
  • A strong in-year and long-term remuneration package.

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